Challenging Issues in Dentistry including complaints, communication and practice management.

There are so many challenges that modern dental practices face so this day is aimed at examining some of the most common soft skills issues that dental professionals ask about

This course does what it says in the title and is open to all team members.

Course aims

This course will show you how to communicate well with others and help you develop strategies on working with different patients

This couse will help you develop better risk management practices and examine how you and your team go about avoiding the common pitfalls around complaint handling

This course will teach you how to become more assertive and and lead others

Course Outcomes

Improvement in your ability to communicate successfully to peers, patients and other dental professionals

Avoiding complaints using good risk managment strategies and increasing your confidence in being able to deal with them as they arise

Understanding your own current levels of assertiveness and knowing how to lead others more productively in the workplace

Like the look of this course, or simply want more information? Get in touch call 01273 423385

Dentcom Training, 137 Southdown Road, Portslade, East Sussex, BN41 2HJ Telephone 01273 423385 or email anthonyasquith@ntlworld.com

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''Learned more about myself on this one day course than I had done with 50 years on this planet'' -Graham Dentist

"Really well presented, interesting course" - Sharon Lawrence Practice Manager

‘Excellent would recommend. 10/10 for this course.’- David Fraser Dentist

"Really interesting I’ve learnt lots!"- Sheena Clarke Lead Dental Nurse

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